“The Leader’s Trustworthiness“
“A Christian leader is a servant with credibility…”
Text: 2 Timothy 2:1, 2
The first law of leadership says, “If you don’t believe in the messenger, you won’t believe the message.”
Many followers don’t believe in the messenger because they don’t trust the messenger.
The Importance of Trust:
- People won’t follow leaders they don’t trust
- Trust is at the core of the leaders credibility and essential to effective leadership in today’s ministries.
- Without trust leadership won’t happen.
Research on credibility has shown that, when a leader attempts to influence people, they engage in a
conscious and unconscious evaluation of the leader and will follow only if they deem him or her credible.
2. People watch their leaders
- They’re watching everything that leaders do all the time (24/7/365)
- They expect more from those who wear the leadership mantle.
- Leaders serve as role models, and everything counts.
That’s why trust is so important!!!
Consider this…
Why did Pharaoh put Joseph in charge of Egypt? – Trust, God was with him.
Why didn’t Israel respond to Moses when he attempted to lead and make decisions? – didn’t trust him, his
conduct in Egypt.
The dictionary defines trust as relying on or placing confidence in someone or something. For the believer,
that someone is God.
Though trust begins with God, it’s extended to people and is vital to human relationships in general and
relationships with leaders in general.
- Relying on or placing our confidence in human leaders is based on sight – we watch what leaders do.
- We can’t expect people to trust us simply because of a position.
We have to earn people’s trust if we are going to lead them. This takes time and demands integrity on the part of
those in authority.
The difficulty in trusting
When we trust people, we move outside our comfort zone into our trust zone.
__________________________________________
Knowledge lack of knowledge
Control lack of control
Safety vulnerability
Comfort discomfort
__________________________________________
The amount of control we give our leaders is in direct proportion to how much we trust them.
Developing Credibility
1. Character
Godly character is the foundation of Christian leadership, the essential qualifying element.
a. It earns people’s respect and, produces trust.
- Your vision, strategy, and ability are less important than your character.
- People don’t follow the vision or mission for long – they follow you.
The Law of Buy-In says…The leader finds the vision then the people, the people find the leader then the vision.
Credibility and trustworthiness rest on the foundation of your character. The compromise your character is to
compromise your leadership and erode the trust of followers.
What is character?
The sum total of a person’s distinct qualities, both good and bad, that reflect who he or she is (being)
and affect what he or she does (behavior).
- Who we are affects what we do – being impacts doing.
- Mtt. 7:16-17 Jesus states; what people do reflects who they are and vise versa. (You will know them by their fruit…)
Qualities that build trust:
- Keep your word and any promises you make. (Prov. 20:25)
- Tell the truth. (Prov. 24:26)
- Be authentic. (Mtt. 6:1-18)
- Keep confidences. (Prov. 11:13)
- Be faithful and available to help people in their time of need. (Prov. 27:10)
- Accept responsibility for failure. (Prov. 28:13)
2. Competence
Research has found that this is one of the attributes that people look for and admire most in leaders.
Remember: If you don’t believe in the messenger, you won’t believe the message.
What is Competence?
Competence is the leaders capability to perform well in a specific context, having the expertise and
ability to get things done.
Three elements of competence:
1. Competent leaders are gifted leaders.
- God has given them the necessary gifts and abilities to lead and serve in their ministry.
- These are both natural and spiritual gifts.
2. Competent leaders are knowledgeable leaders.
- They have the knowledge and intelligence necessary to accomplish their God-given tasks.
- They know what to do, either intuitively or because they’ve learned it.
3. Competent leaders are skillful leaders.
- Competent leaders generally know what t do. It’s also important that they know how to do it.
- Knowing what to do is half the battle. Being able to carry it out assures victory.
- We need to know how to do, what we know.
Competence brings personal confidence and public credibility to the leader. And a major proof of one’s competence
and credibility is ministry results.
4. Clarity of Direction
“We expect our leaders to have a sense of direction and a concern for the future of the organization.”
- Leaders must know where they are going.
- They must have a destination in mind when asking us to join them on a journey into the unknown.
- Many place direction as second to character on their list of factors that bring leadership credibility.
In times of vast, uncertain change, people who are serious about serving their savior are looking for direction,
not only in their lives but also in the churches where they worship.
- As leaders we must be able to think through our ministry’s direction, define it, and communicate it
clearly and visibly so that there’s little question among followers to the ministries direction.
- This deals with Mission and vision.
5. Communication
“Informed people are trusting people. Uniformed people are suspicious people.”
- If people suspect that the leadership is keeping something from them, they will not follow.
- We need to be clear on expectations, details, and instructions.
6. Conviction
In a study of speakers, those who have had greatest impact are those who communicate with conviction.
- The average speaker imparts information, and that’s important. The challenging speaker,
however, imparts information with conviction.
- There’s something about conviction that engenders credibility.
Conviction consists of two key ingredients:
1. Passion
- Passion is all about how deeply we care or how strongly we feel about some aspect of our life and
vision.
- Passionate leaders convey energy, excitement, and intensity that inspire and grip followers.
- People believe in leaders and their cause, when leaders are passionate.
2. Commitment
- Passion affects the emotions, whereas commitment tends to be more rational.
- It involves the leader’s conscious, intentional investment of time and effort to be sure that a vision or
cause is realized.
The leaders commitment signals what is important to that leader and what will
ultimately get done. It says that the leader will be around for the long haul
to accomplish the ministry goals. This invites credibility.
7. Courage
Courage supplies the strength to lead in these difficult circumstances, meaning that courageous leaders are
strong and unlikely to quit.
At the beginning of Joshua’s leadership, God encouraged him to be strong and courageous (Josh. 1:6,9)
Three reasons Joshua and today’s leaders could be courageous:
1. God’s Providence
- God sovereignly places leaders into their positions of leadership (Mtt. 20:20,23)
2. God’s Provision
- God provides all leaders with His word to direct that leadership.
3. God’s Presence
- Christian leaders, and all Christians, have God the Holy Spirit abiding with them wherever they minister,
regardless of the circumstances, and God will bless their leadership.
8. Care
Everybody wants to know that there are others who care about them and have their best
interest at heart. When people sense that someone cares, they tend to trust that person.
- God cares for his people and he wants us to care about them too.
- Care involves respecting them and having their best interests at heart.
- We need to be aware of people’s needs, hurts, and fears and help them deal biblically with these
matters.
- When we do, these people will will trust our leadership and grant us the credibility we need to lead
them.
9. Composure
Composure is the leader’s consistent display of appropriate emotional health or maturity
that sets a positive ministry mood, especially in difficult or crisis situations.
- Strong healthy emotional composure builds leadership credibility, while poor composure, or the
expression of inappropriate emotions, is the silent killer of credibility.
Regaining Lost Credibility
All leaders mess up. Though they are Christians, they’re still fallible. Even the best leaders make
mistakes.
The down side to this is that when you as a leader make mistakes, you’ll lose credibility along with people’s
trust. The amount of loss depends on the magnitude of the mistake. Little mistakes result in little loss. Big mistakes mean more lost territory.
The upside is that in most cases you can recover lost territory.
Five steps for recovering lost trust and regaining credibility:
- Admit the mistake.
- When you mess up, the first step is to admit it.
- Come clean, and don’t try to cover it up.
- This is a matter of personal integrity, and an issue of credibility.
There is no better way to demonstrate our honesty to our constituents than owning up to our mistakes.
2. Acknowledge responsibility.
- When you mess up, don’t try to walk away from the situation.
- Take responsibility for your mistakes and any wrongful actions.
- Speak to those who have been affected by our wrong.
3. Apologize.
- Be genuinely sorry for what happened.
- Tell those you’ve hurt your sorry, and ask for forgiveness if needed.
An apology communicates that you acknowledge fault and aren’t flippant about it.
4. Accept the consequences.
- While most people are very forgiving, not all will be.
- Be prepared, in more serious situations, the people we have offended may talk about you or act harshly
hoping you’ll feel some of the pain they are experiencing.
- You must learn to live with people’s responses and have a humble attitude.
5. Act to correct the situation.
- The next step is to do what you can to correct the situation
- Ask how you can make amends.